On Saturday the Ministry of Justice revealed Citizens Advice will take over delivering the Witness Service from April next year. Based in 300 courts, the service greets witnesses, explains court procedures and provides updates on the progress of the case. The staff and volunteers who currently run the Witness Service will be transferring over, so it will not be run by bureaux, and will instead complement the help we already provide.
Gillian Guy said: “The right support can turn a daunting situation into an empowering one. For 75 years Citizens Advice has equipped people with the skills and confidence they need to get through difficult situations. We are pleased to be able to extend our services by offering the practical and emotional support people need to deal with the impact and experience of being a witness in court.”