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Low income households need cap for energy prepayment meters

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The Competition and Markets Authority (CMA) has proposed a price cap for all households using pre-payment meters. This follows an 18-month investigation into the energy market by the CMA, sparked by the fact that households and small businesses have paid £1.7bn a year more than they should have.

Gillian Guy, Chief Executive of Citizens Advice, said:

“The UK energy market doesn’t work for all consumers.

“Prepayment meter customers get a particularly shoddy deal – it is more expensive, inconvenient to top up and consumers are usually excluded from the cheapest energy deals.

“It is good the CMA has acknowledged prepay customers need better protection and a price control is a very positive step for the millions of households who use this payment method and often get a raw deal.

“It’s also vital support is given to the poorest households using credit meters.”

Check out the full Citizens Advice media release here . . . 

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