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Citizens Advice Helps People in Cornwall Slash the Cost of Energy

Citizens Advice Cornwall is holding a special event in Penzance for Big Energy Saving Week to help take the sting out of people’s fuel bills.

Big Energy Saving Week (22 January – 28 January) is a national campaign run by Citizens Advice, Citizens Advice Scotland, Energy Saving Trust (EST) and the Department for Business, Energy and Industrial Strategy (BEIS).

Everyone is invited to attend the free event where they’ll be shown how to reduce their energy costs using a three-step rule of check, switch, save:


Check their meter and bills regularly to make sure they’re paying the right amount.


Switch to a different tariff or supplier that’s better value for money by using Citizens Advice’s energy comparison tool.


Save energy by turning appliances off and making sure walls and lofts are well insulated. They should also make sure their boiler is in good working order.

Members of the public will be advised on how to switch energy providers, what rebates and grants are available and help with bills and other energy saving advice.

This could include making sure their home is well insulated so it’s energy efficient, or checking if they’re entitled to benefits, grants or discounts like the Warm Home Discount – a £140 rebate from their supplier.

The Citizens Advice event will take place at Tesco in Penzance on Monday 22 January between 10am and 4pm.

Those who can’t make the event can use Citizen Advice’s energy comparison tool at home, contact their nearest Citizens Advice at a different time, or call the Consumer Service Helpline on 03454 04 05 06 for advice on reducing their energy costs.

Neil Colquhoun, Chief Executive of Citizens Advice Cornwall, said:

“Big Energy Saving Week is a fantastic opportunity to get expert advice on a range of ways you can reduce your energy costs.

“Switching your tariff or supplier is normally the quickest and most effective way to bring your costs down, but you can also modify your home and change your habits.

“It’s important for us to be taking part in Big Energy Saving Week as it’s older people and those on the lowest incomes who are likely to be paying over the odds for their energy because they’re least likely to switch.

“We encourage as many people as possible to attend the event, or use our energy comparison tool to check for savings.”

For a full list of Big Energy Saving Week events in your area, visit the Citizens Advice website.