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Job Vacancy – Debt Advice Caseworker

Debt Advice Caseworker for Mental Health Project (MHend)
12 month pilot project

Citizens Advice Cornwall offers free, independent, confidential and impartial advice to everyone, covering areas such as benefits, debt, employment, housing, consumer issues and discrimination. We value diversity, promotes equality and challenges discrimination.
We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.
Whilst we rely on volunteers to take-on a wide variety of roles, the day to day management and organisation is undertaken by a dedicated team.
The service aims to:
– Provide the advice people need for the problems they face
– Improve the policies and practices that affect people’s lives
The Mental Health, Employment Need and Debt advice outreach project (the ‘Mhend’ project) is an initial 12-month pilot project to jointly provide specialist financial (and generalist advice), employment and mental health support to vulnerable individuals adversely affected by Covid-19.

Responsible to: Debt Advice Supervisor Citizens Advice Cornwall

Salary: £22,887 to £24,968 per annum

Hours: 37 per week

Job location: 1 x East Cornwall, 1 x Mid Cornwall, 1 x West Cornwall

Job purpose: Working in a locality with Mental Health Advisers from Pentreath, the caseworker is responsible for delivering high quality debt advice services to clients, via face to face, telephone and digital channels including web chat. The caseworker will be skilled in supporting people with mental health needs.

Please see attached Advert for full details


Debt Caseworker Mental Health – Application_Form


Post expires at 11:59pm on Monday September 21st, 2020