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Job Vacancy – Money Matters Adviser

Citizens Advice Cornwall is a registered charity and offers free, independent, confidential and impartial advice to everyone, covering areas such as benefits, debt, employment, housing, consumer issues and discrimination.  

We are looking for a full-time Adviser to join our Money Matters Team working across St Austell and Liskeard

As a full-time adviser you will be supporting families, focusing on stabilising their finances and improving their financial and mental health and wellbeing in a sustained way. Working with families, adults and young people you will be enabled to provide the support they need to become debt free and in control of their finances and their lives.  


To fully contribute in this role and be part of the Money Matters Team, you will need: 

  • To work with others respectfully, patiently, non-judgementally and confidentially. 

  • Demonstrable understanding of Universal Credit and current experience in benefits and/or financial capability, along with providing advice. 

  • Ability to work collaboratively and flexibly. 

  • Excellent communication and interpersonal skills. 

  • Working knowledge of Microsoft Office and database systems. 

We offer: 

  • An opportunity to join an on-going 4-year project. 

  • The satisfaction of working for a well-respected local charity. 

  • Being part of a team that are supportive and focused on client’s needs.  

  • Salary Band: £18,000.00 

  • Access to mental health and wellbeing support from Togetherall. 

  • 28 days holiday including Bank Holidays. 

Our aim is to recruit the person who is most suited to the role and welcome applications from people of all backgrounds. If you are motivated to help others and have the skills above then, we would love to hear from you. Please download and complete an application form, linked below. This position will be subject to a satisfactory DBS. 

Closing date is mid-day on 5 February 2021. 




Post expires at 12:00pm on Friday February 5th, 2021