As well as helping people with their problems, Citizens Advice also campaigns for change to improve people’s lives. All our campaign work is informed by thorough research, analysing issues and coming-up with potential solutions.
We publish reports, lobby local MPs, councillors, trade groups and Government to make sure people are treated fairly and have access to the support they need.
As well as local lobbying, our research is also used to feed-in to national campaigns, such as reforming Universal Credit.
We also carry out public campaigns, such as Scams Awareness, Consumer Week and Energy Saving Week to highlight issues to people in Cornwall.