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Author: Wailim Wong

St Austell Citizens Advice

The Citizens Advice Cornwall office in St Austell will be closed for drop-in sessions on Wednesday 28 June and will re-open again on Monday 3 July from 10am to 12.15pm as usual. The nearest Citizens Advice offices are at Truro Library, Union Place, Truro TR1 1EP Mondays, Wednesdays and Fridays from 9.30am to 11am.
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Workers denied their right to paid holiday, says Citizens Advice Cornwall

Citizens Advice Cornwall helped 74 people with issues related to paid holiday between April 2016 and March 2017. This is an increase on the previous year when the charity helped 66 clients. Nationwide research by Citizens Advice recently found that half of people on zero hours contracts, and 2-in-5 people on temporary contracts wrongly believe they are not entitled to paid holidays. It also ...
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Lady Mary Holborow

It is with great sadness that Citizens Advice Cornwall learnt of the death of our Patron, Lady Mary Holborow, who died at the weekend. She was a committed supporter and advocate of Citizens Advice and took an active interest in the charity's development over many years. She will be missed by staff and volunteers alike. Citizens Advice Cornwall would like to send condolences to her family ...
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Torpoint Drop-in Service

The Citizens Advice Torpoint drop-in service on Wednesday 14 June has been cancelled but normal service will be resumed next week. Apologies for any inconvenience caused. The Saltash office will be open as usual on Tuesday and Friday from 10am to 12.15pm at Belle Vue Road, Saltash PL12 6ES.
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Vote for Citizens Advice!

With the General Election fast approaching, Citizens Advice Cornwall has launched its own manifesto which we want all political parties standing for office in the county to adopt. As one of Cornwall’s largest charities, we see around 20,000 people every year with problems ranging from debt and benefit payments to employment issues and housing, so we’re in a good position to know what people in ...
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New Citizens Advice Service Opens at Truro Children’s Centre

Citizens Advice Cornwall are launching a new service aimed at parents in the Truro area. The free outreach service will provide advice and information on a range of issues, from debt and benefits to housing, employment and discrimination. All advice is confidential, impartial and independent and provided by fully-trained advisers. Catherine McCormick, of Citizens Advice Cornwall, said: ...
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Citizens Advice Appeals for a New Home in Bodmin

Citizens Advice Cornwall are on the lookout for a new home in Bodmin after vacating their offices in the old police cells behind Shire Hall because of the need for major repairs. An appointment-only service has been operating from two rooms provided by Bodmin Town Council in nearby Shire House but this temporary arrangement comes to an end in June. Citizens Advice Cornwall logistics manager,...
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Citizens Advice Cornwall highlights changes which may affect your household budget

Citizens Advice Cornwall is highlighting changes this April which could affect household budgets. April marks the start of the new financial year, and new rates for wages, benefits and tax come into force along with changes to pensions and savings. In the last 12 months, Citizens Advice Cornwall helped 13,700 people with money queries, ranging from guidance on pensions and pay, to budgeting ...
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Torpoint Office

The Citizens Advice Torpoint office will be closed for drop-in sessions on Wednesday 5 April because of sickness. The office will re-open next week, with the next drop-in session on Wednesday 12 April.
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Falmouth Citizens Advice Reopens After Major Facelift

The re-opening of Falmouth’s new-look Citizens Advice office has been marked by a special ceremony held by the Mayor of Falmouth with the charity’s staff and volunteers. The renovation project has involved a complete overhaul of the tired interior, with a new reception room for clients and more workstations for advisers. A new kitchen area, new furnishings and new-look interview rooms have been...
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