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Author: Wailim Wong

Campaign Launch Against Budget Cuts Threat to Citizens Advice Service in Cornwall

Trustees and volunteers of Citizens Advice Cornwall today expressed their concern about proposed cuts by Cornwall Council which could lead to a 53% reduction in funding to the charity. Under the council’s draft budget for 2017/18, Citizens Advice Cornwall would have its funding cut from £356,000 to just £153,000, which would have a major impact on the service provided to thousands of people acr...
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Citizens Advice Cornwall and Macmillan Gain £1.5m for Cancer Patients

Citizens Advice Cornwall has marked one year of the Macmillan Welfare Benefits Advice service based at The Cove Macmillan Support Centre in the Royal Cornwall Hospital, Truro. Citizens Advice Cornwall works in partnership with Macmillan Cancer Support to offer welfare benefits advice to cancer patients, their families and carers, providing information about benefit entitlement and help to maxim...
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Citizens Advice Cornwall Issues Warning about Subcriptions

Citizens Advice Cornwall is warning people about getting stuck with subscriptions after new research reveals people are wasting hundreds of pounds on them when they’re no longer wanted. Analysis of 500 cases reported to the national Citizens Advice consumer service between June and August 2017 finds people lost an average of £160 from subscriptions they wanted to cancel, but weren’t able to. ...
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Office Closures

The Penzance and Bodmin Citizens Advice offices will be closed to the public on Thursday 30 November for one day only to allow for important staff and volunteer training which will improve the service we give to our clients. You can still access our services by texting the word ADVICE to 78866 and we'll call you back within 48 hours or the next working day. Alternatively you can call 03444-1114...
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Citizens Advice helps 19,000 people in Cornwall and the Isles of Scilly

More than 19,000 people from Cornwall and the Isles of Scilly came to Citizens Advice to help find solutions to their problems in 2016-17 resulting in a £4.2 million gain in income for people living in the area. The headline statistics are contained in the charity’s annual report, launched by chief executive, Neil Colquhoun and chair of trustees, Sue Swift. The latest figures continue an upw...
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Take Part in Our Survey on Financial Insecurity

Citizens Advice is looking for people to tell us about their experiences of coping with financial insecurity. We are offering £45 in Love2Shop vouchers as a thank you to those who are chosen to take part in the research. If you have had to deal with financial insecurity, we’d like to hear from you about the things you do to manage your money. This survey asks questions about your financial s...
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New Citizens Advice Office For Bodmin Opens for Business

Citizens Advice Cornwall has a new home in Bodmin. After several months in temporary accommodation at Shire House, the new offices at 19G Normandy Way, have officially opened by Bodmin’s Mayor, Cllr Sara Kinsman. The smart, new premises mean that Citizens Advice can once again offer public drop-in services as well as an appointments system. Citizens Advice Cornwall chief executive, Neil C...
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Beat the Scammers! Citizens Advice and Barclays Launch Workshops to Help People Fight Back

Scammers’ tricks of the trade will be revealed by Citizens Advice and high street bank, Barclays at a new series of public workshops in Devon and Cornwall. The events are open to everyone and aimed at combatting the increasing menace of frauds and scams during National Scams Month. Scammers can strike at any time, from cold-calling people with a fake investment opportunity to posting online ...
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Office Changes

Citizens Advice Cornwall is making changes to the way some of our offices operate. The new Citizens Advice Bodmin office is now open at 19G Normandy Way PL31 1RB and will hold public drop-in sessions on Tuesdays and Thursdays from 10am to 12.30pm. In Camborne, the drop-in service is temporarily closed while volunteer recruitment and training takes place and the Torpoint outreach service will...
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10 Things Employers Say to Mislead People About Their Rights

Asking people to become self-employed if they want to keep their jobs or telling agency staff they don’t have a legal right to sick pay are just some of the things employers say to find ways around people’s rights at work, Citizens Advice Cornwall can reveal. The charity has identified 10 common things that some employers say to try and mislead people about their rights. In the 12 months to ...
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