Author: Wailim Wong

The Citizens Advice office in Newquay will close from Tuesday 10 July to Thursday 2 August while Newquay Town Council carry out interior alteration works to the building. Citizens Advice Area Co-ordinator for Mid Cornwall, Karen Durston, said: “Although we will be unable to run a service from the Newquay office while the works take place, members of the public can still access our advice by ...
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Citizens Advice Cornwall is looking for new trustees with special responsibilities for legal services or  fundraising. Trustees are volunteers and become members of the trustee board, regularly attend their meetings; contribute to charity's policies and strategy, define goals, set targets and evaluate performance; monitor the organisation's financial position and actively seek opportunities to ...
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As a charity, Citizens Advice Cornwall relies on grants and donations to support its valuable work for the community. To keep this free service going, we're looking for an enthusiastic team of volunteers to come up with ideas, organise events and take part in fundraising activities across the county. From concerts to sponsored walks and car boot sales to coffee mornings, no ideas are too big or...
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The Citizens Advice St Austell office will be closed on Wednesday 16 May and Wednesday 23 May. You can still access our service by texting the word ADVICE to 78866 and we'll call you back within 48 hours  (excluding bank holidays and weekends). You can also call our Adviceline on 03444-111444 Mondays to Fridays from 10am to 4pm.
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A badly disabled woman and her carer husband were grounded when a trader failed to refund their money after a car they bought broke down on its second day: “My main concern is looking after Maria and when you are stressed yourself while caring for someone it makes it much harder to cope.” A man suffering bouts of severe mental illness and the early stages of dementia living alone in a remote...
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All Citizens Advice Cornwall offices will be closed on Good Friday 30 March and Easter Monday 2 April. Normal office opening hours will resume on Tuesday 3 April.
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The Citizens Advice St Austell office will be closed on Wednesday 4 April and Wednesday 11 April. If you need advice you can text the word ADVICE to 78866 and we'll call you back within 48 hours excluding weekends. Alternatively, please call our Adviceline on 03444-111444 Mon to Fri from 10am to 4pm.
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Citizens Advice Cornwall has secured funding from Cornwall Council for the next four years. The agreement follows a high profile publicity campaign, which included a public petition signed by more than 4,000 people after the council’s initial proposal to cut the grant by more than 50% this year and reduce to zero in 2019. The new proposal will still see a gradual reduction in council funding...
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Citizens Advice Cornwall is holding a special event in Penzance for Big Energy Saving Week to help take the sting out of people’s fuel bills. Big Energy Saving Week (22 January - 28 January) is a national campaign run by Citizens Advice, Citizens Advice Scotland, Energy Saving Trust (EST) and the Department for Business, Energy and Industrial Strategy (BEIS). Everyone is invited to attend th...
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More than 3,500 people have already signed a public petition calling on Cornwall Council to abandon plans to cut its vital grant to Citizens Advice by more than 50%. Under the council’s draft budget for 2017/18, Citizens Advice Cornwall would have its funding cut from £356,000 to just £153,000 which would mean the charity having to close seven of its nine offices across the county and drastical...
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