News

The Bodmin Citizens Advice office will be closed for drop-ins tomorrow (Thursday 11 September) for one day only. You can still access our service by texting the word ADVICE to 78866 and we'll aim to call you back within 48 hours (excluding weekends). If your inquiry is about debt, please text DEBT to 78866. You can also call our Adviceline on 03444-111444 Mondays to Fridays from 10am to 4pm,...
Read More

Citizens Advice is celebrating 80 years of providing free, independent advice on a vast range of subjects to people throughout Cornwall and the Isles of Scilly. The national Citizens Advice service was founded on 4 September 1939 - the day after World War II was declared. Since then, the service has become a trusted household name. Last year we helped more than 8,600 people with their problems ...
Read More

The Citizens Advice Penzance office will be closed for drop-ins on Thursday 12 September for one day only. You can still access our services by texting the word ADVICE to 78866 and we'll aim to call you back within 48 hours (excluding weekends). If your inquiry is about a debt-related issues, please text DEBT to 78866. You can also call our Adviceline on 03444-111444 Mondays to Fridays from 10a...
Read More

Boardmasters festival in Cornwall has been cancelled just hours before it was due to open. The 53,000 people affected are still to hear whether they'll be refunded. You can get a refund if the organiser cancels, moves or reschedules the event if you bought your tickets from an official seller. However, you're unlikely to get money back if you bought your ticket from a reselling or secondary tick...
Read More

Trustees Interested in running Citizens Advice Cornwall At Citizens Advice Cornwall, we’re looking for volunteers to help lead our charity. We’re looking for people who can consider the big picture and who have good independent judgement and knowledge and experience in particular Public Relations, Legal / Law and Fundraising. Citizens Advice Cornwall is a charity that provide information ...
Read More

Sixty-two per cent of people in the South West have been approached by a scammer in the last two years according to new research by Citizens Advice Cornwall. Worryingly, of those targeted, only 52% of people spoke to anyone about it. Under the slogan “Stop, Report, Talk: Be #scamaware”, Citizens Advice Cornwall are encouraging people to talk about their experiences and look out for others, part...
Read More

Do you have a zero hours contract with your employer or think you may have one? We're carrying out valuable research in Cornwall to find out how many people are on contracts where they don't know for sure how many hours they'll be asked to work each week and whether they're happy with this arrangement or not. Please help us by filling out this short, confidential form: https://www.surveymonk...
Read More

Gill Pipkin has been appointed permanent chief executive officer of Citizens Advice Cornwall. Gill, who has been acting CEO of the charity for the last six months on a part-time basis will take-on the role on a permanent basis from 1 July. In a statement, the organisation's board of trustees said: "Following a rigorous recruitment process, we are pleased to announce that Gill Pipkin has been...
Read More

Citizens Advice Cornwall is planning an expansion of its service in the Launceston area. The new advice sessions, including appointments for Pension Wise, will take place at The Orchard Centre in Market Street and replaces sessions previously held in the town library. The decision to expand the service in Launceston follows the announcement of the closure of the Kensey food factory in the to...
Read More

Citizens Advice Cornwall has launched a new service called “Help to Claim” for those who need help to apply for Universal Credit. People will now be able to get support from the charity as they submit their Universal Credit application to get their first full payment. Help will be tailored to the individual and available, face-to-face, over the phone -   0800 144 8444 - and online through we...
Read More