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St Austell Office

The Citizens Advice St Austell office will be closed on Wednesday 4 April and Wednesday 11 April. If you need advice you can text the word ADVICE to 78866 and we'll call you back within 48 hours excluding weekends. Alternatively, please call our Adviceline on 03444-111444 Mon to Fri from 10am to 4pm.
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Helping Rough Sleepers

The Council, in partnership with Cornwall Housing, St Petroc’s Society and other organisations who work with rough sleepers in Cornwall, will be providing emergency accommodation and other services over the next few days as temperatures are predicted to fall to 0 degrees or below.   Cornwall Housing has been monitoring temperatures closely throughout the winter and has alerted partners over the l...
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Citizens Advice Cornwall Agrees Funding Deal with Cornwall Council

Citizens Advice Cornwall has secured funding from Cornwall Council for the next four years. The agreement follows a high profile publicity campaign, which included a public petition signed by more than 4,000 people after the council’s initial proposal to cut the grant by more than 50% this year and reduce to zero in 2019. The new proposal will still see a gradual reduction in council funding...
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Citizens Advice Helps People in Cornwall Slash the Cost of Energy

Citizens Advice Cornwall is holding a special event in Penzance for Big Energy Saving Week to help take the sting out of people’s fuel bills. Big Energy Saving Week (22 January - 28 January) is a national campaign run by Citizens Advice, Citizens Advice Scotland, Energy Saving Trust (EST) and the Department for Business, Energy and Industrial Strategy (BEIS). Everyone is invited to attend th...
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3,500 People Sign Petition to Save Citizens Advice Cornwall

More than 3,500 people have already signed a public petition calling on Cornwall Council to abandon plans to cut its vital grant to Citizens Advice by more than 50%. Under the council’s draft budget for 2017/18, Citizens Advice Cornwall would have its funding cut from £356,000 to just £153,000 which would mean the charity having to close seven of its nine offices across the county and drastical...
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Christmas and New Year Opening Hours

Citizens Advice Cornwall office opening hours over the Christmas and New Year have been announced. Offices across the county will be closed for drop-in sessions and appointments from 1pm on Friday 22 December 2017 to Tuesday 2 January 2018. The Bodmin office will close at 11.30am instead of 12.30pm on Thursday 21 December. During this time, the CA Cornwall phone and text service will also be...
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Campaign Launch Against Budget Cuts Threat to Citizens Advice Service in Cornwall

Trustees and volunteers of Citizens Advice Cornwall today expressed their concern about proposed cuts by Cornwall Council which could lead to a 53% reduction in funding to the charity. Under the council’s draft budget for 2017/18, Citizens Advice Cornwall would have its funding cut from £356,000 to just £153,000, which would have a major impact on the service provided to thousands of people acr...
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Citizens Advice Cornwall and Macmillan Gain £1.5m for Cancer Patients

Citizens Advice Cornwall has marked one year of the Macmillan Welfare Benefits Advice service based at The Cove Macmillan Support Centre in the Royal Cornwall Hospital, Truro. Citizens Advice Cornwall works in partnership with Macmillan Cancer Support to offer welfare benefits advice to cancer patients, their families and carers, providing information about benefit entitlement and help to maxim...
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Citizens Advice Cornwall Issues Warning about Subcriptions

Citizens Advice Cornwall is warning people about getting stuck with subscriptions after new research reveals people are wasting hundreds of pounds on them when they’re no longer wanted. Analysis of 500 cases reported to the national Citizens Advice consumer service between June and August 2017 finds people lost an average of £160 from subscriptions they wanted to cancel, but weren’t able to. ...
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