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New CEO for Citizens Advice Cornwall

Gill Pipkin has been appointed permanent chief executive officer of Citizens Advice Cornwall. Gill, who has been acting CEO of the charity for the last six months on a part-time basis will take-on the role on a permanent basis from 1 July. In a statement, the organisation's board of trustees said: "Following a rigorous recruitment process, we are pleased to announce that Gill Pipkin has been...
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Citizens Advice Launches New Services for Launceston

Citizens Advice Cornwall is planning an expansion of its service in the Launceston area. The new advice sessions, including appointments for Pension Wise, will take place at The Orchard Centre in Market Street and replaces sessions previously held in the town library. The decision to expand the service in Launceston follows the announcement of the closure of the Kensey food factory in the to...
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Citizens Advice Launches New Service for People Applying for Universal Credit

Citizens Advice Cornwall has launched a new service called “Help to Claim” for those who need help to apply for Universal Credit. People will now be able to get support from the charity as they submit their Universal Credit application to get their first full payment. Help will be tailored to the individual and available, face-to-face, over the phone -   0800 144 8444 - and online through we...
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Has Citizens Advice Helped You? Help us Celebrate 80 Years

Citizens Advice is celebrating 80 years of invaluable help to the community this year. To help us mark this milestone, we want to hear people’s memories and experiences of visiting us and from any former staff or volunteers. The Citizens Advice service started on the eve of the Second World War, when Government realised there would be a need for free, accurate, impartial information about wh...
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Citizens Advice Newquay

The Citizens Advice Newquay office will be closed all day on Thursday 28 March. If you need advice you can still access our services by texting the word ADVICE to 78866 or by calling 03444-111444 Mondays to Fridays from 10am to 4pm, although this line can get very busy. You can also find a wealth of useful information on our website at www.citizensadvice.org.uk
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Saltash Citizens Advice

The Citizens Advice office in Saltash will close at 11.30am on Friday 29 March for staff development and training. You can still access our services by texting the word ADVICE to 78866 or DEBT to the same number. You can also call us on 03444-111444 Mondays to Fridays from 10am to 4pm, although this line can get very busy at times. You can find a lot of useful information about a wide range ...
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Christmas and New Year Opening Hours

Citizens Advice Cornwall office opening hours over the Christmas and New Year have been announced. Offices across the county will be closed for drop-in sessions and appointments from mid-day on Friday 21 December 2018 to Wednesday 2 January 2019. During this time, the CA Cornwall phone and text service will also be unable to take messages. Citizens Advice Cornwall deputy chief executive, Be...
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Citizens Advice Cornwall Calls for a Regulator to Rein-in Rule-Flouting Bailiffs

Citizens Advice Cornwall is throwing its weight behind a campaign for an independent regulator to crack down on bad-behaving bailiffs. New figures from Citizens Advice England and Wales and debt charity StepChange reveal 850,000 of the 2.2 million people contacted by a bailiff in the last two years were victims of bailiffs breaking the rules. Of the people affected by, or who witnessed a b...
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Christmas Day Activities

A number of events are taking place across Cornwall offering Christmas meals which are free or by donation. Listed events are free of charge unless otherwise stated. Downderry: Village Hall, Christmas Day 12.30pm for 1 pm Christmas lunch. Please call 07929-930584 / 01503-250124 or email magiluvs2sing@gmail.com St Austell: Cornerstone Community Centre, Trinity Street, Christmas Day 12pm for 1...
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Better Budgeting with Citizens Advice Cornwall’s Top 12 Tips for Christmas

Citizens Advice Cornwall has released a Christmas list of 12 tips to help people avoid pressure on their household budgets. The charity’s dozen budget bullets could help guard against the heavy toll the festive season can take on family finances - and help them start the new year without a debt hangover. In the past 12 months, advisers at Citizens Advice Cornwall helped 2,204 people with deb...
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