Citizens Advice Launches New Service for People Applying for Universal Credit

Citizens Advice Cornwall has launched a new service called “Help to Claim” for those who need help to apply for Universal Credit. People will now be able to get support from the charity as they submit their Universal Credit application to get their first full payment. Help will be tailored to the individual and available, face-to-face, over the phone -   0800 144 8444 - and online through we...
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Vacancy – Universal Credit Support Team Administrator

A vacancy has arisen for the position of Universal Credit Support Team Administrator with Citizens Advice Cornwall. This role is based in Camborne but the post holder may be required to travel to other Citizens Advice Cornwall offices as required - mileage will be paid. The salary is £15,608 pa pro-rata – 30 hours per week, days to be agreed. The closing date is 9:00 am on Thursday 11th April 2...
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Has Citizens Advice Helped You? Help us Celebrate 80 Years

Citizens Advice is celebrating 80 years of invaluable help to the community this year. To help us mark this milestone, we want to hear people’s memories and experiences of visiting us and from any former staff or volunteers. The Citizens Advice service started on the eve of the Second World War, when Government realised there would be a need for free, accurate, impartial information about wh...
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Citizens Advice Newquay

The Citizens Advice Newquay office will be closed all day on Thursday 28 March. If you need advice you can still access our services by texting the word ADVICE to 78866 or by calling 03444-111444 Mondays to Fridays from 10am to 4pm, although this line can get very busy. You can also find a wealth of useful information on our website at www.citizensadvice.org.uk
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Saltash Citizens Advice

The Citizens Advice office in Saltash will close at 11.30am on Friday 29 March for staff development and training. You can still access our services by texting the word ADVICE to 78866 or DEBT to the same number. You can also call us on 03444-111444 Mondays to Fridays from 10am to 4pm, although this line can get very busy at times. You can find a lot of useful information about a wide range ...
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Work for Citizens Advice Cornwall – Latest Job Vacancies

We are looking for an Advice and Training Supervisor to join our team: Advice and Training Supervisor - P/T Citizens Advice Cornwall is a county-wide service that delivers free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We are recruiting a part time Peripatetic Advice and Training Supervisor (PATS) based mainly in Liskeard and Bodmin (minim...
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Job Vacancies – Universal Support Team

We are looking to recruit for the following positions - Lead Project Worker, Support Workers and an Administrator to join our new Universal Support Help to Claim team. Full time and Part Time positions available. The team will provide an effective and efficient support service for first time Universal Credit claimants. The service includes the provision of advice, information and digital suppor...
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QAA Lead Vacancy

Quality of Advice Training & Assessor Location - To be agreed Salary - £26,000 pro-rata - minimum 22.5 hours per week. Closing date is Midday Monday 21st January 2019. Interview date to be advised. Further details including Job Description and Application Form can be found below. CV'S ARE NOT ACCEPTED Recruitment_LetterDownload Job_Description_-_QAA_Lead_v1...
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Christmas and New Year Opening Hours

Citizens Advice Cornwall office opening hours over the Christmas and New Year have been announced. Offices across the county will be closed for drop-in sessions and appointments from mid-day on Friday 21 December 2018 to Wednesday 2 January 2019. During this time, the CA Cornwall phone and text service will also be unable to take messages. Citizens Advice Cornwall deputy chief executive, Be...
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Citizens Advice Cornwall Calls for a Regulator to Rein-in Rule-Flouting Bailiffs

Citizens Advice Cornwall is throwing its weight behind a campaign for an independent regulator to crack down on bad-behaving bailiffs. New figures from Citizens Advice England and Wales and debt charity StepChange reveal 850,000 of the 2.2 million people contacted by a bailiff in the last two years were victims of bailiffs breaking the rules. Of the people affected by, or who witnessed a b...
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