Volunteers are our key resource and they are crucial in every element of all our advice giving and campaigning. We have ongoing training programmes in multiple roles for new trainees, if you are interested in finding out more about volunteering click here or on ‘Volunteer with us’ in the menu above.
We invest in and provide training for all our volunteers, which enables them to make a fantastic contribution to the service. And through working with us, our volunteers gain new skills and personal development, wellbeing, and a sense of community.
In 2014/15 our volunteers contributed over 28,000 hours to Citizens Advice Cornwall.
Our support not only helps our clients help themselves, but also creates a benefit to society through the way we deliver our services. Our social value includes:
- support for our local communities
- benefits for our volunteers
- our national network
As a network, of which Citizens Advice Cornwall is a member, our trusted local insight helps us come together to do more, such as inform collective:
- campaigning on big issues
- informing national policy
We will be developing a number of case studies that illustrate the wealth of our volunteer experiences.