“Stop – Report – Talk” – New Research Finds Only Half of Victims Report Scams

Posted on by Wailim Wong
Sixty-two per cent of people in the South West have been approached by a scammer in the last two years according to new research by Citizens Advice Cornwall. Worryingly, of those targeted, only 52% of people spoke to anyone about it. Under the slogan “Stop, Report, Talk: Be #scamaware”, Citizens Advice Cornwall are encouraging people to talk about their experiences and look out for others, part...
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Take Part in our Zero Hours Contract Survey

Posted on by Wailim Wong
Do you have a zero hours contract with your employer or think you may have one? We're carrying out valuable research in Cornwall to find out how many people are on contracts where they don't know for sure how many hours they'll be asked to work each week and whether they're happy with this arrangement or not. Please help us by filling out this short, confidential form: https://www.surveymonk...
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Citizens Advice Saltash

Posted on by Wailim Wong
The Citizens Advice office in Saltash will be open tomorrow (Friday 21 June) for emergency drop-in cases only because of staff shortages. You can still access our services by texting ADVICE to 78866 and we'll get back to you within 48 hours, excluding weekends. If you query is about debt, please text DEBT to 78866.
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Citizens Advice Newquay Office

Posted on by Wailim Wong
The Citizens Advice office in Newquay will be closed on Thursday 13 June and Thursday 20 June. You can still access our services by texting the word ADVICE to 78866 and we’ll call you back within 48 hours excluding weekends. If your query is about debt, please text the word DEBT to 78866. You can also find useful information on a wide range of subjects at www.citizensadvice.org.uk
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Citizens Advice Penzance Office

Posted on by Wailim Wong
The Citizens Advice office in Penzance will be closed for debt drop-in sessions on Friday 7 June. You can still access our services by texting the word DEBT to 78866 and we'll call you back within 48 hours excluding weekends. You can also find useful information on a wide range of subjects at www.citizensadvice.org.uk
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New CEO for Citizens Advice Cornwall

Posted on by Wailim Wong
Gill Pipkin has been appointed permanent chief executive officer of Citizens Advice Cornwall. Gill, who has been acting CEO of the charity for the last six months on a part-time basis will take-on the role on a permanent basis from 1 July. In a statement, the organisation's board of trustees said: "Following a rigorous recruitment process, we are pleased to announce that Gill Pipkin has been...
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Citizens Advice Launches New Services for Launceston

Posted on by Wailim Wong
Citizens Advice Cornwall is planning an expansion of its service in the Launceston area. The new advice sessions, including appointments for Pension Wise, will take place at The Orchard Centre in Market Street and replaces sessions previously held in the town library. The decision to expand the service in Launceston follows the announcement of the closure of the Kensey food factory in the to...
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Citizens Advice Launches New Service for People Applying for Universal Credit

Posted on by Wailim Wong
Citizens Advice Cornwall has launched a new service called “Help to Claim” for those who need help to apply for Universal Credit. People will now be able to get support from the charity as they submit their Universal Credit application to get their first full payment. Help will be tailored to the individual and available, face-to-face, over the phone -   0800 144 8444 - and online through we...
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Vacancy – Universal Credit Support Team Administrator

Posted on by Wailim Wong
A vacancy has arisen for the position of Universal Credit Support Team Administrator with Citizens Advice Cornwall. This role is based in Camborne but the post holder may be required to travel to other Citizens Advice Cornwall offices as required - mileage will be paid. The salary is £15,608 pa pro-rata – 30 hours per week, days to be agreed. The closing date is 9:00 am on Thursday 11th April 2...
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Has Citizens Advice Helped You? Help us Celebrate 80 Years

Posted on by Wailim Wong
Citizens Advice is celebrating 80 years of invaluable help to the community this year. To help us mark this milestone, we want to hear people’s memories and experiences of visiting us and from any former staff or volunteers. The Citizens Advice service started on the eve of the Second World War, when Government realised there would be a need for free, accurate, impartial information about wh...
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