HOW TO GET ADVICE

During the coronavirus outbreak all our offices are closed for face-to-face advice but you can still access our services. FOR OUR GENERAL ADVICE SERVICE: Text ADVICE to 78866. We'll call you back within 48 hours (excluding weekends). Call us free on 0800 144 88 48 / textphone 0800 144 8884 Mondays to Fridays from 10am to 4pm. For debt issues call 01752-850488 on Fridays and Mondays (...
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Citizens Advice and Kernow King Tackle Fuel Poverty in Cornwall and Isles of Scilly This Winter

Citizens Advice is launching two new initiatives to tackle the problem of fuel poverty in Cornwall and the Isles of Scilly this winter. Official Government statistics show that 13% of households in Cornwall and 21% of households on the Isles of Scilly are affected by fuel poverty, one of the highest rates in the country. Citizens Advice Cornwall has teamed-up with Cornish comic and actor, Ke...
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Citizens Advice Wins £200,000 for Redundant Staff at Fifteen Cornwall

Legal action taken by Citizens Advice Cornwall has helped 70 former employees of the collapsed Cornwall Food Foundation in Truro and its associated Fifteen Restaurant at Watergate Bay, Newquay claim a total of more than £200,000 in payments following a failure in the redundancy process. The foundation was a charitable venture running healthy eating programmes for the community and training youn...
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Landlords Urged to Seek Help if Rents Dry-Up

Citizens Advice Cornwall is urging landlords to seek help if their own homes and finances are at risk because of tenants' non-payments of rents during the coronavirus restrictions. The lockdown restrictions have meant many tenants have been unable to afford their full rents, while the Government has banned landlords from evicting tenants, except for limited cases of anti-social behaviour. Wh...
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Help for People at Risk of Losing Their Homes in Cornwall

Citizens Advice Cornwall is working with the Legal Advice Centre University House to help those people in Cornwall most at risk of losing their homes. Free representation is available for those facing possession proceedings in court, and staff working on the project will be on hand to provide help and support before the hearing. The scheme covers mortgage repossessions, tenancies and squatters....
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Vacancy: Money Matters Adviser (p-t)

Citizens Advice Cornwall is looking to recruit a part-time Money Matters Adviser based in Bodmin/North Cornwall Purpose of the role: The role will be supporting families in relation to stabilising their finances and improving their financial and other wellbeing longer term. The role will be working with families, adults and young people to provide the support they need to become debt free and in ...
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Vacancy: Money Matters Adviser (p-t)

Citizens Advice Cornwall is looking to recruit a part-time Money Matters Adviser based in Penzance. Purpose of the role: The role will be supporting families in relation to stabilising their finances and improving their financial and other wellbeing longer term. The role will be working with families, adults and young people to provide the support they need to become debt free and in control ...
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JOB VACANCIES – EU Settlement Scheme Caseworkers

EU Settlement Scheme Caseworkers 6 month role – October 2020 – March 2021 Citizens Advice Cornwall offers free, independent, confidential and impartial advice to everyone, covering areas such as benefits, debt, employment, housing, consumer issues and discrimination. We value diversity, promote equality and challenge discrimination. We aim at all times to recruit the person who ...
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JOB VACANCY – Power House Project Administrator

Vacancy: Power House Project Administrator Citizens Advice Cornwall offers free, independent, confidential and impartial advice to everyone, covering areas such as benefits, debt, employment, housing, consumer issues and discrimination. We value diversity, promote equality and challenge discrimination. We aim at all times to recruit the person who is most suited to the job and welc...
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