10 Things Employers Say to Mislead People About Their Rights

Asking people to become self-employed if they want to keep their jobs or telling agency staff they don’t have a legal right to sick pay are just some of the things employers say to find ways around people’s rights at work, Citizens Advice Cornwall can reveal. The charity has identified 10 common things that some employers say to try and mislead people about their rights. In the 12 months to ...
Read More

St Austell Citizens Advice

The Citizens Advice Cornwall office in St Austell will be closed for drop-in sessions on Wednesday 28 June and will re-open again on Monday 3 July from 10am to 12.15pm as usual. The nearest Citizens Advice offices are at Truro Library, Union Place, Truro TR1 1EP Mondays, Wednesdays and Fridays from 9.30am to 11am.
Read More

Workers denied their right to paid holiday, says Citizens Advice Cornwall

Citizens Advice Cornwall helped 74 people with issues related to paid holiday between April 2016 and March 2017. This is an increase on the previous year when the charity helped 66 clients. Nationwide research by Citizens Advice recently found that half of people on zero hours contracts, and 2-in-5 people on temporary contracts wrongly believe they are not entitled to paid holidays. It also ...
Read More

Lady Mary Holborow

It is with great sadness that Citizens Advice Cornwall learnt of the death of our Patron, Lady Mary Holborow, who died at the weekend. She was a committed supporter and advocate of Citizens Advice and took an active interest in the charity's development over many years. She will be missed by staff and volunteers alike. Citizens Advice Cornwall would like to send condolences to her family ...
Read More

Torpoint Drop-in Service

The Citizens Advice Torpoint drop-in service on Wednesday 14 June has been cancelled but normal service will be resumed next week. Apologies for any inconvenience caused. The Saltash office will be open as usual on Tuesday and Friday from 10am to 12.15pm at Belle Vue Road, Saltash PL12 6ES.
Read More

Full-time (37 hours a week) Peripatetic Advice and Training Supervisor (West Cornwall)

£16,000 - £19,000 37 hours per week in West Cornwall Citizens Advice Cornwall is a county-wide service that delivers free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We wish to recruit a full-time Peripatetic Advice and Training Supervisor (PATS). The successful candidate will need to possess a good understanding of the work of Citizens ...
Read More

Job Vacancy – Clerk to the Trustee Board (Part Time)

14 hours a month worked flexibly, home based with some travel. We expect the successful applicant to be based in West Cornwall. £9 per hour. Citizens Advice Cornwall is a county-wide service that delivers free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We wish to recruit a part-time Clerk to work with the Trustee Board. The successful...
Read More

Vote for Citizens Advice!

With the General Election fast approaching, Citizens Advice Cornwall has launched its own manifesto which we want all political parties standing for office in the county to adopt. As one of Cornwall’s largest charities, we see around 20,000 people every year with problems ranging from debt and benefit payments to employment issues and housing, so we’re in a good position to know what people in ...
Read More

New Citizens Advice Service Opens at Truro Children’s Centre

Citizens Advice Cornwall are launching a new service aimed at parents in the Truro area. The free outreach service will provide advice and information on a range of issues, from debt and benefits to housing, employment and discrimination. All advice is confidential, impartial and independent and provided by fully-trained advisers. Catherine McCormick, of Citizens Advice Cornwall, said: ...
Read More