HRH The Princess Royal visited the Bodmin offices of Citizens Advice Cornwall to personally thank the charity’s volunteers for their valuable work during the coronavirus pandemic. The visit on Thursday 16 September follows the enforced closure of the organisation’s offices across the county, meaning staff and volunteers had to work from home, but continued to provide a full servic...
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During the coronavirus outbreak all our offices are closed for face-to-face advice but you can still access our services. FOR OUR GENERAL ADVICE SERVICE: Text ADVICE to 78866. We'll call you back within 48 hours (excluding weekends). Call us on 03444-111444 Mondays to Fridays from 10am to 4pm. For debt issues call 01752-850488 on Fridays and Mondays. You can find the latest up-to-dat...
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Citizens Advice Cornwall's Annual General Meeting will take place on Tuesday 29 September 2020, 10am to 11am. The AGM is open to all and will be held online via Microsoft Teams. To join the AGM online, please email mail@citizensadvicecornwall.org.uk by Thursday 24 September, to be sent a link and the papers.
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Citizens Advice Cornwall is urging pensioners to see if they are entitled to Pension Credit, which will also allow them to continue having a free TV licence. This autumn, new rules came into force, which mean people aged over 75 who previously had a free TV licence will now have to pay the full licence fee unless they, or they’re partner living at the same address, are receiving Pension Credit....
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A shipyard worker was shocked to receive a notice from an accident claims company seeking £13,000 for a hire car which he believed was provided free of charge from his insurers following an accident. Duane Petrauske, 58, from Falmouth, came to Citizens Advice Cornwall after he received the demand for payment out of the blue and is warning other motorists to be aware of falling into the same tra...
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Citizens Advice Cornwall and Cornwall Development Company are providing specialist advice on redundancy, job seeking, debts and benefits for staff at The Eden Project. Teams from both organisations will be offering help and reassurance following the announcement of around 220 job losses at the landmark attraction last month. Gill Pipkin, Chief Executive of Citizens Advice Cornwall, said: ...
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Citizens Advice Cornwall is reminding businesses and members of the public to show tolerance and understanding towards people with hidden disabilities, particularly about the wearing of face masks. The Sunflower Lanyard programme is designed to help people easily identify those who have hidden disabilities, which might make it difficult or impossible for them to wear masks while shopping. Th...
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