HOW TO GET ADVICE

During the coronavirus outbreak all our offices are closed for face-to-face advice but you can still access our services. FOR OUR GENERAL ADVICE SERVICE: Text ADVICE to 78866. We'll call you back within 48 hours (excluding weekends). Call us on 03444-111444 Mondays to Fridays from 10am to 4pm. For debt issues call 01752-850488 on Fridays and Mondays. You can find the latest up-to-dat...
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Citizens Advice and CDC Provide Dedicated Advice for Eden Project Staff

Citizens Advice Cornwall and Cornwall Development Company are providing specialist advice on redundancy, job seeking, debts and benefits for staff at The Eden Project. Teams from both organisations will be offering help and reassurance following the announcement of around 220 job losses at the landmark attraction last month. Gill Pipkin, Chief Executive of Citizens Advice Cornwall, said: ...
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Debt Advice Caseworker – (MAPSFDAP Project)

Debt Advice Caseworker Citizens Advice Cornwall are looking for a positive and professional Debt Advice Caseworker for 37 hours per week. You will be part of a small team covering the full range of debt work as required by the MAPSFDAP Project. The successful candidate will have recent debt advice/casework experience and be willing to travel and work at offices in East Cornwall. This proj...
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Help To Claim Administrator – Camborne

Administrator - Camborne Hours: 15 hours per week Salary: £17,893 - £19,246 - pro rata Location: Based at the Camborne Community Centre Application Deadline: Midday Wednesday August 19th 2020 Interviews: To Be Advised Please see attached for further information and application form. CVs are not accepted. Help to Claim Admin Job Description - July 2020 Application_Form Ap...
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Show Tolerance for People with Hidden Disabilities During Coronavirus

Citizens Advice Cornwall is reminding businesses and members of the public to show tolerance and understanding towards people with hidden disabilities, particularly about the wearing of face masks. The Sunflower Lanyard programme is designed to help people easily identify those who have hidden disabilities, which might make it difficult or impossible for them to wear masks while shopping. Th...
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Money Matters Adviser – North Cornwall & St. Austell / Newquay

Hours:  POST 1 – North Cornwall Area – 22 hours per week (Mon / Thu / Fri – preferred but can be flexible)                 POST 2 – St. Austell / Newquay Area – 37 hours per week Salary:                       £18,000 pro rata Responsible to:       Money Matters Project Lead Location:                   The role will be based in a Family Hub with occasional travel to other offices and ou...
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New Universal Credit Identity Theft Scam Revealed

Citizens Advice Cornwall has issued a warning about a new scam involving identity theft and Universal Credit claims. These scams involve a small number of cases where a person has had their identity stolen and the fraudster has then made a claim for Universal Credit. This process automatically stops the person's Housing Benefit, Tax Credits and other benefits. The first the victims knew about t...
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One-in-Three People in the South West Targeted by a Scammer During Lockdown

More than one-in-three people (36%) in the South West have been the target of a scam since lockdown came into effect across the country, according to new research by Citizens Advice Cornwall. Over half of people (58%) are worried someone they know will fall foul of a con. And the large majority of people (88%) reported they felt wary of coronavirus scams. Citizens Advice Cornwall and Trading...
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Job Vacancy – Financial Capabilities Project Worker

Hours:                        37 hours per week, additional to be agreed where necessary.  Potential to be a job share split between North Cornwall and South East Cornwall Salary:                       £22,439 - £24,479 pro rata dependent upon experience Job Start Date:         Monday 3rd August 2020 Responsible to:       CEO Responsible for:      Project Administrator Location:    ...
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Job Vacancy – Financial Capabilities Project Administrator

Hours:                        18.5 hours per week, additional to be agreed where necessary.  Could be a job share Salary:                       £17,900 - £18,869 pro rata dependent upon experience Job Start Date:         Monday 3rd August 2020 Responsible to:       Project Worker Responsible for:      Project Administrator Location:                   The role will be based at Bodmin...
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