Relocation of Citizens Advice Bodmin Office

Citizens Advice Bodmin office is relocating from the Shire Hall to the nearby Shire House from Monday 6 March. The move from Shire Hall is necessary because of important repair works that have been identified by the building’s owners, Bodmin Town Council. The move to Shire House is a temporary measure until permanent offices can be found in the town. Citizens Advice Cornwall chief executi...
Read More

Work Starts on Falmouth Office Improvements

  A major refurbishment scheme at Citizens Advice Cornwall’s Falmouth office is due to begin this month. The £20,000 project at the building in Mulberry Passage, Market Strand, will involve a complete refit of the interview rooms, offices and reception area and installation of new IT equipment. Citizens Advice Cornwall chief executive, Neil Colquhoun, said: “This investment will b...
Read More

Torpoint Outreach Office

There will be no outreach drop-in sessions at the Citizens Advice Cornwall Torpoint Outreach Office on 18 January, 1 February and 8 February 2017. Sessions will resume as normal on 15 February. In the meantime, you can still access Citizens Advice by texting the word "ADVICE" to 78866 and we will call you back within 24 hours or the next working day. You can also call us on 03444-111-444 Mondays t...
Read More

Christmas and New Year Opening Hours and Changes in Penzance

Citizens Advice Cornwall office opening hours over the Christmas and New Year have been announced. Offices across the county will be closed for drop-in sessions and appointments from 5pm on Thursday 22 December 2016 to Wednesday 4 January 2017. During this time, the CA Cornwall phone and text service will also be unable to take messages. Citizens Advice Cornwall chief executive, Neil Colq...
Read More

Know your rights before you go Christmas shopping, Citizens Advice Cornwall urges

Citizens Advice Cornwall is reminding residents to go back to retailers if they are sold faulty electrical goods this Christmas. The call comes as part of National Consumer Week (Monday 28th November - Sunday 4 December) which focuses on what people should do if something goes wrong with electrical goods such as laptops, TVs and mobile phones. Research from the Citizens Advice charity releas...
Read More

Administrator Vacancy (Mid Cornwall) Full Time

A vacancy has arisen for the position of Administrator with Citizens Advice Cornwall. This role will be based in St Austell but the post holder will be expected to travel to Newquay and Truro several times a week, mileage will be paid. The salary is £15,000 pa, 37 hours per week. The closing date is noon on Monday 12th December 2016. Interviews will be held on 20th December 2016. Further det...
Read More

Bishop Tim Praises Work of Citizens Advice in Cornwall and IoS

The work that Citizens Advice carries out in Cornwall is having a big impact on improving people’s lives and turning around their situations, according to the Bishop of Truro, the Rt Rev Tim Thornton. Bishop Tim made his comments at the Citizens Advice Cornwall annual meeting at Fraddon, which also heard that the charity has helped more than 19,000 people in 2015-16, up 19% on the previous year...
Read More

Big rise in people using Citizens Advice in Cornwall and the Isles of Scilly

The number of people seeking help and advice in Cornwall and the Isles of Scilly for problems ranging from debt to benefits and pensions to housing has risen by 19% to 19,000 between 2014-15 and 2015-16. The latest statistics are contained in Citizens Advice Cornwall’s annual report, published this week, which also shows that for every £1 invested in the organisation, £12.92 was returned in pub...
Read More

Logistics and Resources Manager vacancy

A vacancy has arisen for the position of Logistics and Resources Manager with Citizens Advice Cornwall. The closing date is noon on Monday 14th November 2016. Further details including Job Description and application form can be found below. 2016-paid-staff-application-form-guidance job-description-logistics-and-resource-manager-oct-16 l-and-r-manager-november-2016-covering-letter paid...
Read More