Christmas and New Year Opening Hours

Citizens Advice Cornwall office opening hours over the Christmas and New Year have been announced. Offices across the county will be closed for drop-in sessions and appointments from mid-day on Friday 21 December 2018 to Wednesday 2 January 2019. During this time, the CA Cornwall phone and text service will also be unable to take messages. Citizens Advice Cornwall deputy chief executive, Be...
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Citizens Advice Cornwall Calls for a Regulator to Rein-in Rule-Flouting Bailiffs

Citizens Advice Cornwall is throwing its weight behind a campaign for an independent regulator to crack down on bad-behaving bailiffs. New figures from Citizens Advice England and Wales and debt charity StepChange reveal 850,000 of the 2.2 million people contacted by a bailiff in the last two years were victims of bailiffs breaking the rules. Of the people affected by, or who witnessed a b...
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Christmas Day Activities

A number of events are taking place across Cornwall offering Christmas meals which are free or by donation. Listed events are free of charge unless otherwise stated. Downderry: Village Hall, Christmas Day 12.30pm for 1 pm Christmas lunch. Please call 07929-930584 / 01503-250124 or email magiluvs2sing@gmail.com St Austell: Cornerstone Community Centre, Trinity Street, Christmas Day 12pm for 1...
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Better Budgeting with Citizens Advice Cornwall’s Top 12 Tips for Christmas

Citizens Advice Cornwall has released a Christmas list of 12 tips to help people avoid pressure on their household budgets. The charity’s dozen budget bullets could help guard against the heavy toll the festive season can take on family finances - and help them start the new year without a debt hangover. In the past 12 months, advisers at Citizens Advice Cornwall helped 2,204 people with deb...
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Newquay Office Opening

The Citizens Advice Newquay office will open on Thursdays from 10am to 1pm for drop-in sessions without appointments from the week commencing 26 November. This replaces the drop-in sessions on Tuesdays when the office will now be closed. You can still access our services by texting the word ADVICE to 78866. If your inquiry is about debt, text the word DEBT to 78866. You can also call us on 0...
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Buyers Beware Warning as Thousands Report Being Ripped-off on Online Market Places

More than 13,000 problems with purchases in England and Wales on online marketplaces were reported to the Citizens Advice consumer service last year. Online marketplaces - websites where traders and private individuals list and sell products - are becoming increasingly popular for people trying to find the best deal. As customers turn to online marketplaces in the lead-up to Christmas, Citiz...
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Citizens Advice Cornwall Helps Gain £3.6 million for Local People

Citizens Advice Cornwall has helped more than 19,000 people with 46,000 issues from problems with benefits to debt and from housing to discrimination according to new statistics revealed by the charity today in its annual report for 2017-18. The organisation’s dedicated team of advisers, working from eight offices and outreach centres from Saltash to the Isles of Scilly helped people gain £3.6 ...
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New Patron Announced for Citizens Advice Cornwall

Col Edward Bolitho, the Lord Lieutenant of Cornwall, has agreed to become patron of Citizens Advice Cornwall. Col Bolitho is well known throughout Cornwall for his work with a range of charities and organisations and manages the family Bolitho Estates. Welcoming Col Bolitho’s appointment, Gill Pipkin, Citizens Advice Cornwall’s chair of trustees, said: “We are delighted and honoured to ha...
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Bodmin Office Re-opens at Chy Trevail

Citizens Advice Bodmin is moving from Normandy Way to the new council offices at Chy Trevail from 24 August 2018. Drop-in sessions - where members of the public can turn-up without an appointment - take place from 9.30am to 10am on Tuesdays and Thursdays on a first come, first served basis. Citizens Advice North and East Cornwall Area Manager, Becky Moore, said: “This new facility will be...
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