During the coronavirus outbreak all our offices are closed for face-to-face advice but you can still access our services. FOR OUR GENERAL ADVICE SERVICE: Text ADVICE to 78866. We'll call you back within 48 hours (excluding weekends). Call us on 03444-111444 Mondays to Fridays from 10am to 4pm. For debt issues call 01752-850488 on Fridays and Mondays. You can find the latest up-to-dat...
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Citizens Advice Cornwall and Cornwall Development Company are providing specialist advice on redundancy, job seeking, debts and benefits for staff at The Eden Project. Teams from both organisations will be offering help and reassurance following the announcement of around 220 job losses at the landmark attraction last month. Gill Pipkin, Chief Executive of Citizens Advice Cornwall, said: ...
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Citizens Advice Cornwall is reminding businesses and members of the public to show tolerance and understanding towards people with hidden disabilities, particularly about the wearing of face masks. The Sunflower Lanyard programme is designed to help people easily identify those who have hidden disabilities, which might make it difficult or impossible for them to wear masks while shopping. Th...
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Citizens Advice Cornwall has issued a warning about a new scam involving identity theft and Universal Credit claims. These scams involve a small number of cases where a person has had their identity stolen and the fraudster has then made a claim for Universal Credit. This process automatically stops the person's Housing Benefit, Tax Credits and other benefits. The first the victims knew about t...
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More than one-in-three people (36%) in the South West have been the target of a scam since lockdown came into effect across the country, according to new research by Citizens Advice Cornwall. Over half of people (58%) are worried someone they know will fall foul of a con. And the large majority of people (88%) reported they felt wary of coronavirus scams. Citizens Advice Cornwall and Trading...
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