Boardmasters refuses to say (07/08/2019) if it’ll offer refunds for last minute cancellation

Boardmasters festival in Cornwall has been cancelled just hours before it was due to open. The 53,000 people affected are still to hear whether they'll be refunded. You can get a refund if the organiser cancels, moves or reschedules the event if you bought your tickets from an official seller. However, you're unlikely to get money back if you bought your ticket from a reselling or secondary tick...
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Free Immigration Visa Advice Event

Come to a free advice day on Tuesday 24 September at Citizens Advice, Truro Library, Union Place, Truro TR1 1EP Free advice from the experts about: Applying for a visa for your spouse or partner Applying for a visa for an adult relative who needs care Free advice to people making spouse visa / extension applications. Our experts may be able to take people on as clients if they are el...
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Citizens Advice in Newquay and Penzance

The Citizens Advice office in Newquay will be closed on Thursday 8 August and Thursday 29 August. The Citizens Advice office in Penzance will be closed on Friday 16 August. You can still contact us by texting the word ADVICE to 78866 and we'll aim to get back to you within 48 hours, excluding weekends. If your inquiry is about debt, text the word DEBT to 78866. You can also call our Advic...
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Money and Pensions Service Funded Debt Project Lead

We are recruiting a Money and Pensions Service Funded Debt Advice Project Lead for Citizens Advice Cornwall to technically supervise and manage our debt team. The purpose of the role is to provide a Money Advice service on all aspects of debt, ensuring contract compliance and the meeting of Peer review criteria of all our funders and to ensure the smooth running of the debt team. Applicants ...
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Trustee Volunteers

Trustees Interested in running Citizens Advice Cornwall At Citizens Advice Cornwall, we’re looking for volunteers to help lead our charity. We’re looking for people who can consider the big picture and who have good independent judgement and knowledge and experience in particular Public Relations, Legal / Law and Fundraising. Citizens Advice Cornwall is a charity that provide information ...
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“Stop – Report – Talk” – New Research Finds Only Half of Victims Report Scams

Sixty-two per cent of people in the South West have been approached by a scammer in the last two years according to new research by Citizens Advice Cornwall. Worryingly, of those targeted, only 52% of people spoke to anyone about it. Under the slogan “Stop, Report, Talk: Be #scamaware”, Citizens Advice Cornwall are encouraging people to talk about their experiences and look out for others, part...
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Take Part in our Zero Hours Contract Survey

Do you have a zero hours contract with your employer or think you may have one? We're carrying out valuable research in Cornwall to find out how many people are on contracts where they don't know for sure how many hours they'll be asked to work each week and whether they're happy with this arrangement or not. Please help us by filling out this short, confidential form: https://www.surveymonk...
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New CEO for Citizens Advice Cornwall

Gill Pipkin has been appointed permanent chief executive officer of Citizens Advice Cornwall. Gill, who has been acting CEO of the charity for the last six months on a part-time basis will take-on the role on a permanent basis from 1 July. In a statement, the organisation's board of trustees said: "Following a rigorous recruitment process, we are pleased to announce that Gill Pipkin has been...
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Citizens Advice Launches New Services for Launceston

Citizens Advice Cornwall is planning an expansion of its service in the Launceston area. The new advice sessions, including appointments for Pension Wise, will take place at The Orchard Centre in Market Street and replaces sessions previously held in the town library. The decision to expand the service in Launceston follows the announcement of the closure of the Kensey food factory in the to...
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Citizens Advice Launches New Service for People Applying for Universal Credit

Citizens Advice Cornwall has launched a new service called “Help to Claim” for those who need help to apply for Universal Credit. People will now be able to get support from the charity as they submit their Universal Credit application to get their first full payment. Help will be tailored to the individual and available, face-to-face, over the phone -   0800 144 8444 - and online through we...
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